Below you will find questions about our online rental process. Feel free to contact us directly if you do not find an answer to your question.
What is your cancellation policy?
To receive a refund, all reservations must be cancelled within 24 hrs in advance of start date of the reservation. Reservations that are cancelled due to weather can be rescheduled, based upon availability.
Where do I pick up my equipment?
Directly from any of our three locations. Click on “store locator “ for a town map showing each of our locations.
What types of bikes do you rent?
We rent mountain bikes (both hardtail and full suspension), road bikes and path bikes. Pictures and package descriptions can be found on our Packages page.
Do you rent helmets or locks?
Yes. Helmets and locks are included with a bike rental. Without a bike rental, helmets are available for $5/day and locks for $4/day.
Do you provide repair kits with bike rentals?
Repair kits are included with mountain and full suspension bike rentals. They can be provided upon request for road bikes and path bikes.
When are the Vail Pass trips?
The Vail Pass shuttle leaves our shops at 10am and 1pm bound for Vail Pass. We also offer pick up service in Frisco at 11:30am, 2:30pm, and 4pm. Please call to request a Frisco pick-up.
How early should we show up before a Vail Pass trip?
Please, show up 15-30 minutes before the shuttle departs.
What happens if we have bike trouble?
Our phone number is listed on every bike. Give us a phone call and we will do our best to meet you and fix or replace your rental bike.
What type of weather should we expect?
The high-county weather is variable so prepare for anything, including rain.
Are there places to stop along the bike path?
Yes. There are pull-offs along the path as well as restaurants and shops in Copper Mountain (4 miles down Vail Pass), Frisco (14 miles down Vail Pass), and Breckenridge (23 miles from Vail Pass).
Are water bottles provided?
No, but every bike is equipped with water bottle holders, so bring your own or purchase one at our shop.
Do you guide the Vail Pass Trip?
No, but we do provide detailed maps and your driver will point out landmarks on the drive up the pass.
Vail Pass Do's and Dont's
|• DO WEAR SUNSCREEN||• DON’T TAILGATE|
|• DO HYDRATE||• DON’T STOP ON PATH|
|• DO WEAR A HELMET||• DON’T TALK ON CELL PHONE WHILE RIDING|
|• DO STAY ON RIGHT SIDE OF YELLOW LINE||• DON’T TAKE PICTURES WHILE RIDING|
|• DO ARRIVE 15-30 MINUTES BEFORE DEPARTURE||• DON’T RIDE ON LEFT SIDE OF THE PATH|